Privacy Policy

Who we are

Southend Club is a members-only sports and leisure club located at Khayaban-e-Rahat, D.H.A. Phase 6, Karachi, 75500, Pakistan. This policy explains what personal information we collect through our website at southendclub.com.pk, why we collect it, and what we do with it.

If you have any questions about this policy or about the information we hold, contact us at info@southendclub.com.pk or +92 21 35856991.

Information we collect

We only collect personal information that you choose to give us, together with limited technical information collected automatically when you browse the site.

What this covers

• Enquiry forms: your name, email address, phone number and the content of your message when you contact us or express interest in membership.
• Analytics data: pages visited, approximate location, device type and browser, collected only if you accept analytics cookies.
• Technical data: your IP address and request details, recorded by our hosting provider in standard server logs for security and reliability.

How we use your information

We use the details you submit to respond to your enquiry, to process and follow up on membership interest, and to keep a record of our correspondence with you. We use analytics data in aggregate to understand which parts of the site are useful and to improve them.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We will not send you marketing messages unless you have asked us to.

Third-party services

Some parts of this website rely on services operated by other companies. When you use those parts, information may be processed by them under their own privacy policies.

Services we use

• Google Analytics: measures website usage. Loaded only after you accept analytics cookies, and never before.
• Google Maps: the map on our contact page is embedded from Google and loads when you view that page.
• Hosting provider: stores the website and keeps standard server logs.

Cookies

We use a small number of cookies, and analytics cookies are set only with your consent. Our Cookie Policy explains what each one does and how to change your choice at any time.

How long we keep information

We keep enquiry and membership correspondence for as long as needed to deal with your request and to maintain a reasonable business record, after which it is deleted. Analytics data is retained according to the retention period configured in Google Analytics.

Keeping your information secure

The website is served over an encrypted HTTPS connection, and access to enquiry records is limited to club staff who need it. No method of transmission over the internet is completely secure, so while we take reasonable steps to protect your information we cannot guarantee absolute security.

Your choices

You can ask us what personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. You can also withdraw your consent to analytics cookies at any time from our Cookie Policy page or by clearing your browser storage for this site.

To make any of these requests, email info@southendclub.com.pk. We may need to confirm your identity before acting on a request.

Children

This website is intended for adults enquiring about club membership and facilities. We do not knowingly collect personal information from children through this site. If you believe a child has submitted information to us, please contact us and we will remove it.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. This version was last updated 10 September 2026.

Contact us

Southend Club, Khayaban-e-Rahat, D.H.A. Phase 6, Karachi, 75500, Pakistan. Email info@southendclub.com.pk or call +92 21 35856991.